1. Information Collected
· The company may collect the following personal information to process inquiries:
Required items: Name, Contact information, Email
Collected items: Name, Contact information, Email, Vehicle model, Residence, Inquiry details

2. Purpose of Collection and Use
The company uses the collected personal information for the following purposes:
Member management and identity verification
Providing personalized content
Service notifications and marketing (with consent)

3. Retention and Usage Period
In principle, personal information is destroyed without delay once the purpose of collection and use is fulfilled. However, if retention is required under relevant laws, the company retains member information for the legally mandated periods as follows:
Retained items: Name, Contact information, Email, Vehicle model
Basis for retention: Preventing duplicate or fraudulent inquiries
Retention period: 5 years

The company uses the retained information solely for the purpose of retention and applies the following retention periods based on related laws:
Records related to contracts or withdrawal of subscription: 5 years (Consumer Protection Act in Electronic Commerce)
Records of payment and supply of goods/services: 5 years (Consumer Protection Act in Electronic Commerce)
Records of consumer complaints or dispute resolution: 3 years (Consumer Protection Act in Electronic Commerce)
Records of credit information collection, processing, and use: 3 years (Credit Information Use and Protection Act)

4. Provision of Personal Information to Third Parties
The company does not provide users’ personal information to external parties in principle. Exceptions apply only when the user has given consent or when required by law.

6. User Rights
Users may request access to, correction, deletion, or suspension of processing of their personal information at any time.

7. Destruction of Personal Information
Personal information is promptly destroyed once the retention period has expired or the processing purpose has been achieved.

8. Protection Measures
The company takes measures such as establishing internal management plans, access restrictions, and encryption to ensure the safety of personal information.

9. Use of Cookies
The company may use cookies to enhance user convenience.
Users may refuse cookie storage via their web browser settings.

Personal Information Protection Officer

Name:
Email:
Effective Date: May 23, 2025